Damaged, Lost, or Stolen Devices

A device has a broken part, was lost, or stolen. What should I do?

If the Device was assigned to you:

• From a working computer, submit a ticket to your SBT (Site Based Technician) and describe the issue in full.  Be sure to include the make, model and serial number (if available) in the description.
  • To launch the Quick-IT program
    • Double click the Quick-IT icon from your desktop (OR Visit quickit.ccsd.net)
  • If your Site Based Technician is not available or your site does not have a Site Based Technician
    • Contact the Help Desk at 702-799-3300

Schools should follow the procedure located at:

• Damaged/Lost/Stolen Device Procedure