Why wait on hold when you can create your own Request Ticket?

For common calls, fill out a request form at the bottom of this box!

Note: Completion of a form creates a request ticket and assigns it to the predetermined department immediately.

Check your email for the Request Creation Notification.

>> Common Issue Forms

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NOTE: Please provide one business day advance notice if possible.

If a same day conference call bridge is required, please call Telecommunication Services directly at 702-799-6543.

  • Complete the form below to set up a conference bridge.
  •  Please provide dates, times, duration of call, site name, and location code.
  • A request ticket will be created upon completion of the form.

-OR-

  • Call the Help Desk at 702-799-3300, option 2, provide the information listed above to have a ticket created.

 






First Name (required)

Last Name (required)

School or Department Name (required)

Site Code (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Extension (if applicable)

Start and End Dates (required) Use the format MM/DD/YYYY for each date.
to

Start Time (required)

Duration of Conference (required)

Special Requirements or Recurring Conference Information:
(Example: The telephone conference will run every Tuesday for two months.):

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Subject

Your Message (required)
Please be specific when describing the issue or requesting help.

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Subject

Your Message (required)
Please be specific when describing the issue or requesting help.

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Subject

Your Message (required)
This form is for questions regarding interim assessment inquiries, state summative assessment inquiries, and grading practices inquiries. Please be specific when describing the issue or requesting help.

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Subject

Your Message (required)
Please be specific when describing the issue or requesting help. Also note which grade book version (Kindergarten, Traditional Elementary, Traditional Elementary Specialist, SBRC, or Secondary) you are using.

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

Subject

Your Message (required)
Please be specific when describing the issue or requesting help.

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First Name (required)

Last Name (required)

Your Google (nv.ccsd.net) Email Address (required)

Contact Phone (required)

(4-Digit) Location Code (required)

Location Name (required)

Department Name (required)

(Can be the same as the Location Name):

Your Extension (required)

Current Room Number (required)

Move-to Room Number (If applicable)

If you need assistance with identifying the extension, dial "01909988" from the extension and it will read back the full 8-digit number.

Brief summary of your issue (Required):

(EX: Move extension, Phone not working, etc.)

Add any additional information about the issue: (required)
Please include your full WAN number [Site Code + Extension].

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Helpdesk Contact Information
Assistance Request Type Phone Number
Password Resets, Enterprise App Support (HCM, ERP, SAP, Infinite Campus), Technical Support (Computer, Printer, Network, Servers) 702-799-3300
SEMS Support 702-799-0295
Helpdesk Hours of Operation
Helpdesk Name Hours of Operation
USS Helpdesk 6:00am – 5:00pm
SEMS Helpdesk 6:15am – 4:30pm

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