How to Reset Your Password
- You must be on the District network.
- Open an internet browser and go to myaccount.ccsd.net.
- Select the top option “Reset Your Password or Retrieve Your Current CCSD Standard ID (Active Directory/Google).
- Select “Reset My Password”.
- Enter your Active Directory Username, Employee Number, or full Email Address.
- Click the checkbox next to “I’m not a robot”.
- Select “Next”.
- A partial phone number will be displayed. Enter the complete phone number in the same format as the partial number.
- Select “Next”.
- A Security Code will be texted to the phone number provided. Enter it in the Security Code Field.
- Select “Submit”.
- Choose a new password that meets the complexity requirements displayed on the page shown and enter it in both the New Password and Confirm Password fields.
- Select “Submit”.
Password Expiration Notices
Your District account password has an expiration date. As it approaches, you will receive email reminders.
- First reminder: 15 days
- Second reminder: 7 days
- Final reminder: 1 day
Update Devices and Applications
- Phone or tablet email: Update the saved password when prompted.
- WiFi: Forget the network and reconnect with the new password.
- Chromebook: Sign out and sign back in if prompted.
- Windows or macOS: Sign out and sign back in after the change.
Security Reminders
- CCSD staff will not ask you for your password.
- Confirm links before entering credentials.
- Report suspected phishing using your District process.
- If you believe your account is compromised, reset your password and contact support.
Password Rules
- Minimum length: 10 characters
- Complexity Requirements: Include any 3 of these 4: Uppercase, lowercase, numbers, or symbols
- Never reuse a password
Troubleshooting
- Confirm Caps Lock is off and try again carefully.
- Restart the device if you are stuck in repeated sign in prompts.
- Try again later if you suspect your account is temporarily locked out.
- Contact support if you continue to have trouble.
Support
If you need assistance, contact the help desk
- Phone: 702-799-3300
- Support Portal: Quickit.ccsd.net
- Hours: 6AM – 5PM
To reset your password, submit this Telecom Form
You will need to include your school or department name and the full WAN number [Site Code + Extension].
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To reset and/or change your password, go to myaccount.ccsd.net.
CCSD uses Active Directory (AD) to manage the account you use to login to CCSD computers and applications. Most CCSD applications can only be accessed from a computer on the CCSD Network, however, systems used for parents, job hiring portal, or interfacing with the community may be internet accessible externally. Many CCSD systems use AD login credentials. These include:
- Infinite Campus (Student Information System used by central and school office personnel, teachers, etc.)
- G Suite/Google for Education (CCSD’s Email & Collaboration system)
- ELMS (CCSD’s professional development tracking, registration, & learning management system)
- Canvas LMS (Learning management system used by both students & teachers.)
- CCSD DataLab (Provides staff with interactive student achievement data visualizations.)
- OnePlace (Free CCSD/PBS sponsored resource that provides access to purchased and approved digital content.)
- CCSD WiFi (Wireless Network)
- VPN Connections (Remote Access – additional rights required)
- CA Service Desk Management (Service Desk – Request/Issue tracking & Knowledge Base)
- NSweb Account Management Portal (SBT only)
- FAMIS (Facilities Ticketing system)
- EasyTrac (IEP tracking)
- HCM Applications (PeopleSoft, Taleo, Strategic Budget)
- User Services (Tools for SBT’s, Tech Reporting, Form Automation)
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