Application Support

Note: Only school based staff who are not SBTs and have been directed by their school’s Administration to request Google Controller Accounts, should use this form.

• If you are a School Based Technician (SBT) assigned to a school(s), this form is not necessary. You will automatically have a GC (Google Controller) account created for each School to which you are assigned, if applicable.
• (SBTs) If you have only received credentials for one of your schools:
  • Contact your USS SBT manager to make sure you were flagged as the SBT at the missing school.
  • Once that is submitted/corrected, the second account will be auto-created and you will receive a separate “GC” login for that site’s Google Controller Account.
• GC accounts are not linked to AD or your employee G Suite account.
  • They are a seperate “Google-Only” web login.
  • You will need to log into them individually to access each site you are maintaining.
  • If you need to reset the password on a GC account, you will need to have a ticket created for Networking Services (NS-Servers) to reset the password.

This is an internal form that can only be accessed from within CCSD.
Go to the Networking Services Server Unit‘s website to complete the form.

For questions about or assistance with Google Controller access, please email ccsdgoesgoogle@nv.ccsd.net

I am a (teacher, OS-II, office manager, etc.) and I do not have access to my school in Infinite Campus.

If you cannot see your school in the Calendar dropdown in IC:

1. You may not have been moved to your current location (especially in cases of a location change).
2. Your district assignment (position) does not include the correct IC user group(s).

See your site administrator to submit an IC Rights Request Form to obtain rights at your current location.

How do I run a report for perfect attendance?

To run a report for perfect attendance:

1. From the Index, go to Attendance > Reports > Period Count.
2. Under Which students would you like to include in the report?, choose Ad Hoc Filter. You must have an Active Students Only filter already created (student.activeToday =TRUE is the only parameter needed). Select that filter from the Ad Hoc list.
3. For Enrollment Effect Date, enter the date from which you would like to run the report (i.e. the first day of school).
4. For Start Date, enter the date from which you would like to run the report.
5. For End Date, enter the ending date for which you would like to run the report (i.e. yesterday’s date).
6. In the “Having at least” box, enter 0.
7. In the “Having at most” box, enter 0.
8. For Status, mark the “All”
9. For Excuse, mark every box except for “Exempt.”
10. Click on Generate Report.

What is a batch attendance change, and how/when do I use it?

1. A batch attendance change is performed when changing attendance codes en masse in IC.
2. It is utilized via the Attendance Wizard tool (Index > Attendance > Attendance Wizard).
3. The most common use for the Attendance Wizard is when changing “Unknown” absences to “Unverified” (when students have had an absence with no excuse note).
4. For detailed instructions on how to use the Attendance Wizard, please follow the Path below:
   Google Drive > Team Drives > CCSD – Student Records Guide > Attendance > Attendance WizardKeep in mind that to access the document, you must be logged into a CCSD Google account.

Any question or to find out how often attendance should be mass changed, please contact SDS Help.

What is the procedure for assigning a new teacher to a section after the school year has already begun (i.e. when a teacher leaves the school)?

To assign a new teacher to a section that has already had another teacher assigned since the start of the school year, someone with Scheduler rights would do the following:

1. Search for the section (by selecting Course/Section from the Search dropdown), select the appropriate section from the results pane on the left, and go to the Staff History
2. Click on the former teacher’s name, displaying a Staff History Detail box below, and enter the appropriate End Date for that teacher (which should be the last day that the teacher taught the class).
3. Click New Primary Teacher at the top of the page.
4. Under the *Name dropdown, choose the appropriate teacher’s name, and enter a Start Date for their teaching assignment (should be the next instructional day after the former teacher’s end date).
5. Click the Save button.

What reports can I run to find my own household errors?

The Error Check reports are located in both the Secondary Registrar and Elementary School Clerk filter folders (via Ad Hoc Reporting > Filter Designer or Data Export).

Some available reports include:

1. ErrorCheck – Students with no guardians
2. ErrorCheck – Students without a current household
3. ErrorCheck – Students no address on household
4. ErrorCheck – Students in a household by themselves
5. ErrorCheck – More than one primary household

How do I add an emergency contact?

Emergency contacts are added as non-household relationships.

To add a new emergency contact:

1. Go to the Search tab, select Household from the dropdown, and search for the household by name.
2. Find the student in question in the results pane and click on their name.
3. Once you are brought to the student information screen, click on the Relationships
4. Click the New Non-Household Relationship
5. Once the Person Search window appears, enter as much search criteria as possible (Last Name, First Name, Middle Name, Birth Date, Gender).
6. Click Search. You will either select the desired contact’s name from the list of results, or click the Create New Person

(This information can be found at https://sites.google.com/nv.ccsd.net/student-record-services/census.)

How do I update a household?

• Households must always be updated via the Census Wizard tool (Census > Census Wizard).
  • Examples of updates to a household include adding a new member, changing an address, changing a household type from Primary to Secondary, etc.
• To select the household in need of updating, you will use the search fields within the Census Wizard, and not the Search tab on the left.

How do I change the address in a household?

To change the address for a household:

1. Go to Census > Census Wizard.
2. Using the Census Wizard search fields, locate the household in question (enter student number, household name, etc.).
3. Select the name of the household from the results pane on the left. The household name, address, and member names will appear in the box titled “Editing an Existing Household” on the right.
4. Still using the Census Wizard search fields, click on Clear Search Fields and search for the new address.
5. Select the desired address from the results pane on the left. It will auto-populate into the box on the right.
6. Click on Continue – Step 2>>.
7. On the next page, under Household Locations, enter an end date for the old address and uncheck the Mailing
8. Enter a start date for the new address and mark Mailing.
9. Click Save & Continue – Step 3>>. You have now changed the address for the household.

How do I find errors in my household data?

You can ascertain whether or not your households have errors by regularly running the Error Check reports.

• They are located in both the Secondary Registrar and Elementary School Clerk filter folders (via Ad Hoc Reporting > Filter Designer or Data Export).

What weights should I use for my categories?

1. At all schools (Traditional Elementary, SBRC Elementary, and Secondary), the school-wide weighting of categories is a site-based decision, and must be consistent across the school.
2. Some examples of how schools may weight their categories are as follows:
   • Example 1
     • Formative: 10%
     • Summative: 90%
     • Does Not Count Towards Grade: 0%
   • Example 2
     • Homework: 0%
     • Classwork/Quizzes: 10%
     • Projects/Presentations: 45%
     • Does Not Count Towards Grade: 0%
     • Tests: 45%

To ascertain which method(s) is/are standard at your school, contact your site Administrator or Teacher Power User.

How do I post or print progress and/or report card grades or comments?

For any assistance/questions regarding posting or printing progress and/ or report card grades and comments (based on your school/teacher type) choose one of the following options:

1. Detailed  instructions for posting or printing progress and/or report card grades and comments (based on your school/teacher type) can be found in training.ccsd.net > Grade Book, then select the category on the left that corresponds to your school and teacher type (i.e. Secondary or Traditional Elementary) to view current grade book guides.
2. Go to ELMS and login as a CCSD employee with your AD credentials. From the Home Dashboard, click on the Enterprise Search tool (magnifying glass icon). Leave the drop-down menu set to Learning. In the search bar, enter the words “Infinite Campus for Teachers” and press your Enter key. From the list of search results that appears, select the first option: Infinite Campus for Teachers Course. (NOTE: This eLearning will show as a Curriculum, and the icon will display as a pencil and square instead of a globe.) Click on the Select button for this Curriculum and then from the drop-down menu that appears, click Register. To begin any of the eLearning modules, click the Start button and then from the Details page, click the Next button.
3. Contact site based Infinite Campus Power User
4. Send an email to Help Gradebook via Gmail.
5. Submit a Quick-IT request.

Teachers at secondary sites do not print their own progress reports or report cards.  They are to be processed and sent (after teachers post) by the office staff at your site. To ensure that you have properly posted your progress and/or report card grades, see the appropriate sections in the Secondary Grade Book Guide found on training.ccsd.net >Grade Book.

How do I record missing assignments?

You can locate this information in the Knowledge Base in: How does a teacher record missing assignments in an Infinite Campus (IC) grade book?

•  Enter your AD Credentials at the login screen when the page loads.
• For more information on recording missing assignments, please refer to the 15 Fixes for Broken Grades online course available in ELMS.

How do I use Minimum F?

1. When recording the student’s score as Minimum F, a teacher will
   • Populate a 50%
   • Insert a Comment next to the score indicating what the student’s original score was and that the Minimum F was utilized.
     • (e.g. “Minimum F – Student scored 30%.” )
2. For more information on Minimum F, please refer to the “15 Fixes for Broken Grades” online course available in ELMS, or send an email from the GradebookHelp form.

How should I show current mastery when I have reassessed a student?

To show a student’s current mastery level, use one of the following options:

1. Option 1
   • Find the original assessment.
   • Use the Comments field to indicate that the student was reassessed, and record the original score (i.e. Redo 2/5/15 – Original score 50%).
   • Then replace the score in the original assessment.
2. Option 2

Note: When utilizing this method, the best practice is to record progress by recording the student’s original score in the Comments field next to the new score.

• • Select the assignment.
  • Click on the blue expand arrows next to the score.
  • From the codes next to the score, click on the “X.”
  • This will render the assignment exempt, and will no longer calculate in the student’s grade or reflect on their Portal account.
  • You may then enter the assignment as a new assignment in the same area of the GradeBook to add the score for the reassessment.
  • Be sure to mark all other students in the section as being exempt from that assignment.

How do I create assignment marks for E, S, and N?

To create assignment marks for E, S, and N:

1. In your Grade Book, select Settings.
2. Click on Assignment Marks.
3. Click on Add.
4. Enter a name for your list (i.e. ESN, Specialists, etc.).
5. Click Add Row three times to add three rows.
6. Enter a letter (E, S, or N) in the Score
7. Enter the corresponding percentage in the % (See Grade Book guide for details regarding the CCSD ESN grading policy.)
8. Click Passing to indicate whether or not the score is a passing score.
9. Click Save.

Infinite Campus is our student information system used for tracking attendance, grades, behavior, etc.

A variety of support documentation is easily accessible via training.ccsd.net/gradebook.

Select the desired category on the left and review the support documentation on the right.

Additional trainings for Infinite Campus can be found in ELMS.

This form is for school registrars to notify the User Support Services Help Desk each quarter that your report cards are ready to be printed by the Graphic Arts Center. User Support Services Help Desk will check the report card settings in Infinite Campus.  If everything is correct, we will forward the request to Graphic Arts for printing.

Note: Please ensure you have run the Missing Grades Report and have Previewed the cards prior to starting this form.

When you are ready to make the request use the Secondary and Elementary Grade Reporting Memo – Form.