What is required to connect to the unfiltered internet
What is required to connect to the unfiltered internet? Verify that both the user and the computer are in the GG-0LOC-UNFILTEREDINTERNET group. Verify the computer has a static IP address, [...]
My mobile device won’t power on
My mobile device won’t power on. What can I do to resolve the issue? If the device (especially an iPad) has been powered off for several months, the battery may be dead. Plug in the device [...]
Error Messages
My device displays an error message. How can I resolve the issue? Note the error message to provide on the ticket. Restart the device, by powering it off completely and turning it back on. [...]
Damaged, Lost, or Stolen Devices
A device has a broken part, was lost, or stolen. What do I do? If the Device was assigned to you: From a working computer, Launch the Quick-IT program to submit a ticket to your SBT (Site Based [...]