What is required to connect to the unfiltered internet
What is required to connect to the unfiltered internet? Verify that both the user and the computer are in the GG-0LOC-UNFILTEREDINTERNET group. Verify the computer has a static IP address, [...]
My device cannot connect to the internet (Wired, non-Wi-Fi)
My device cannot connect to the internet. What can I do to resolve the issue? Verify you can connect to your server (your U:/ drive). If you can, there may be an outage with our internet vendor [...]
My device won’t connect to the internet or server on WiFi (wireless)
My device won’t connect to the internet or server. What can I do to resolve the issue? Check to see it the WiFi settings are set to On. Depending on the device, this may be a switch, [...]
Error Messages
My device displays an error message. How can I resolve the issue? Note the error message to provide on the ticket. Restart the device, by powering it off completely and turning it back on. [...]