Print Quality Issues

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My printer page is smeared or streaked. What can I do to resolve the issue?

  • Change the toner with a new or verified working toner from another printer of the same model
    • If the toner smears, it may have a bad component or debris like a mailing label stuck internally. Do not attempt to remove stuck labels.

If none of the above actions work do the following:

From a working computer, launch the Quick-IT program to submit a ticket to your Site Based Technician.

    • To launch the Quick-IT program
    • If your Site Based Technician is not available or your site does not have a Site Based Technician
      • Contact the Help Desk at 702-799-3300
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