My computer does not detect my scanner
My computer does not detect my scanner. What can I do to resolve the issue?
- Power off the scanner.
- Remove USB cable from either the device or the computer.
- Restart your computer, log in.
- Once you see the desktop, reconnect the scanner cable.
- Try to scan from the built-in scan utility (to bypass the scan program)
- a. Control Panel >> Devices and Printers
- b. Select the scanner (if detected)