My computer does not detect my scanner

 In
0
C
My computer does not detect my scanner

My computer does not detect my scanner. What can I do to resolve the issue?

  • Power off the scanner.
    1. Remove USB cable from either the device or the computer.
    2. Restart your computer, log in.
    3. Once you see the desktop, reconnect the scanner cableand power on the scanner.
    4. Try scanning a new document
If none of the above actions work do the following:

From a working computer, launch the Quick-IT program to submit a ticket to your Site Based Technician.

    • To launch the Quick-IT program
    • If your Site Based Technician is not available or your site does not have a Site Based Technician
      • Contact the Help Desk at 702-799-3300
Did you find this FAQ helpful?
2
0
Recent Posts

Start typing and press Enter to search

Document camera displays an error message
There is no sound coming out of my computer speakers