My computer cannot detect my smartboard
My computer cannot detect my smartboard. What can I do to resolve the issue?
- The cables may have become unseated or damaged.
- Disconnect and examine the cables on both ends.
- If they are undamaged, reconnect the cables.
- If the issue persists:
- Disconnect the board’s USB cable from the computer.
- Restart the computer.
- Reconnect the USB cable once you are at the desktop.