Error Messages – Computer Problems
My device displays an error message. How can I resolve the issue?
- Note the error message or take a screen shot to provide on the ticket.
- Restart the device, by powering it off completely and turning it back on.
If none of the above actions work do the following:
From a working computer, launch the Quick-IT program to submit a ticket to your Site Based Technician.
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- To launch the Quick-IT program
- Double click the Quick-IT icon from your desktop (OR Visit quickit.ccsd.net)
- If your Site Based Technician is not available or your site does not have a Site Based Technician
- Contact the Help Desk at 702-799-3300
- To launch the Quick-IT program
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