Error Messages – Mobile Devices

 In

I am getting a network connection error, what should I do?

  • Make sure that the ethernet cable is plugged into the correct port on the computer and to the wall.
  • Verify that you can see the network in the available network list and that you are connected to it.
If none of the above actions work do the following:

From a working computer, launch the Quick-IT program to submit a ticket to your Site Based Technician.

    • To launch the Quick-IT program
    • If your Site Based Technician is not available or your site does not have a Site Based Technician
      • Contact the Help Desk at 702-799-3300
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