I want to report a problem with a printer, computer, application, phone, account, or other device.

 In

All technical issues should be reported to your Site-Based Technician using the Quick-IT system.  Please follow the steps below to submit a ticket:

  • How to get to QuickITOption 1:
    • Open the shortcut on your desktop

QuickIT

  • Option 2: (Windows)
    • Select the start button
    • Open the CCSD folder
    • Select Quick-IT
  • Option 3: (MacOS)
    • Click the Applications icon on the Dock
    • Double click Quick-IT to select
  • Option 4: Quick-It Web
    • Go to another computer, open an internet browser and navigate to quickit.ccsd.net .
    •  In the description box please include the following: the issue affecting the device, the model type (Dell, Lenovo, Mac, etc.) and the room number of the broken device.  (If applicable, also include a workstation number.)

    If you do not have Quick-IT on your computer at your school, please contact your site-based technician for assistance.

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