The new Quick-IT software has been developed to provide CCSD employees with a user-friendly, easy-to-use way to get technical support to your classroom or office. This program assists users in reporting their technical issue, gathers the information needed to solve the problem, creates a work order, and sends the work order to your Site-Based Technician (SBT) or the appropriate person/group at CCSD User Support. Technical issues that can be submitted using Quick-IT can include, but are not limited to: computers, tablets, printers, projectors, white boards, document cameras (Elmo), telephones, network connectivity, and software or password problems.